Improved plant performance and morale in 10 months
Situation:
A leading manufacturer of aerospace fabricated assemblies lost its facility general manager, and executives knew it could take months to find a qualified replacement. Unfortunately, their 50,000-square-foot integrated contract manufacturing facility needed a leader immediately.
Actions:
- Provided interim facility leadership for over 10 months
- Improved facility performance and profitability rather than merely “holding down the fort”
- Installed biweekly, 18-month forecasting process to align capacity
- Improved employee engagement with an accountability-focused Management Operating System that included daily Gemba walks
- Supported recruitment and transition to next GM
Results: Reduced past-due backlog and improved on-time delivery. Enhanced pricing strategy to improve gross margin by over 50% with a 90+% win rate.


