Healthcare Services SIOP

Maximized on-time delivery while reducing inventory

Situation:
A leading healthcare services company turned to Kormac for a Sales, Inventory & Operations Planning (SIOP) makeover to improve on-time delivery to customers. From forecasting and purchasing to inventory management and product delivery, our client sought to deliver an outstanding experience for its pharmaceutical and biotech customers.

Actions:

  • Began by process-mapping the company’s entire value chain to understand natural constraints, functional interplay, data sources, and forecast variables
  • Executed kaizen-type workshops to develop and define functional KPIs for identification of looming supply and performance constraints
  • Deployed 4-stage SIOP implementation pilot in just 8 weeks, plus extensive functional training and coaching
  • Supported client in proceeding from pilot program to full organizational implementation by third review cycle

Results: Achieved 100% on-time delivery while reducing SKU inventory by half. Enhanced risk management tools.

Kormac Results: Achieved 100% on-time delivery and reduced SKU inventory by half. "Kormac partnered with our internal teams ... and had an immediate and positive impact on our operations and clients. Working with Kormac, you know you can expect a small, focus-driven team that will deliver results." -VP healthcare services firm.