Hospital Supply Chain Improvement

Minimized nursing staff risks during software rollout

On the heels of an enterprise IT rollout, a hospital planned to implement a new supply chain software. To prevent any negative impact on nursing, the hospital wanted process experts to work with the nursing staff.


  • Conducted an Organizational Assessment to determine potential areas of risk or disruption
  • Developed three action plans to limit risks to staff during implementation:
    • Nursing staff alignment
    • Supply chain systems implementation and activities
    • Organizational alignment

Results: Achieved on-time and on-budget software implementation while minimizing staff risk, reducing supply chain inventory, and improving case cart accuracy.